Do these people actually READ their copy before they run it? And how does it get into print? What do you think?

We just got back from Milan, which I guess is now the fashion capital of the world. I was pretty stunned by how badly ordinary people dress. Not as badly as here or New York, but nothing special.
We were really there to pick up some bargains and visit friends. To get the bargains we went to Lugano where there is an incredible outlet with all the top European brands. I saved a ton.
We never really change do we? I still take the most childish delight from bargains. And I still collect examples of outstandingly stupid copy, a task in which many kind people assist, including Andrew Gadsden, Tea Merchant Extraordinaire.
Recently he sent me a classic: “Maximise your competitors’ performance within minutes”. Oh, what a tangled web we weave when we can’t tell the difference between competitors and competitive. And oh what dire stuff we come up with when we try to be creative before lapsing into cliché. Under that unfortunate subject line was a weird picture of a pyramid emitting rays (maybe death rays?) with the line “Shining Light on Transparency”.
Then the copy opens with (oh no, not again) “In today’s highly competitive marketplace blah, blah, blah, blether, blether.”
A shame really as what they are offering – for the first time ever – is a free report on what the reader’s competitors are doing to get business in the public sector. Why the hell they don’t just say so in almost exactly those words is a mystery. As is another classic Andrew sent me: ABC Racking – Shelving Your Ambitions.
Actually, that’s not a mystery; it just shows yet again how people think some silly slogan is marketing – a delusion not confined to providers of pallets in the Midlands, but which pervades every level of marketing, from bibulous golf-playing marketing directors and incomprehensible planners to coke-snorting junior copywriters and art directors.

Incidentally, Andrew’s firm – www.allabouttea.co.uk – which I’ve always fondly hoped is just Andrew and lots of girls – holds the Guinness record for the largest tea bag ever made. When I asked him which run-of-the-mill tea is best he said Yorkshire Tea. So I have bought it ever since. 

About the Author

In 2003, the Chartered Institute of Marketing named Drayton one of 50 living individuals who have shaped today’s marketing.

He has worked in 55 countries with many of the world’s greatest brands. These include American Express, Audi, Bentley, British Airways, Cisco, Columbia Business School, Deutsche Post, Ford, IBM, McKinsey, Mercedes, Microsoft, Nestle, Philips, Procter & Gamble, Toyota, Unilever, Visa and Volkswagen.

Drayton has helped sell everything from Airbus planes to Peppa Pig. His book, Commonsense Direct and Digital Marketing, out in 17 languages, has been the UK’s best seller on the subject every year since 1982. He has also run his own businesses in the U.K., Portugal and Malaysia.

He was a main board member of the Ogilvy Group, a founding member of the Superbrands Organisation, one of the first eight Honorary Fellows of the Institute of Direct Marketing and one of the first three people named to the Hall of Fame of the Direct Marketing Association of India. He has also been given Lifetime Achievement Awards by the Caples Organisation in New York and Early To Rise in Florida.

1 Comment

  1. There are so many bad examples when you start looking. Even big brands aren't immune – I've just seen packaging for L'Oreal 'Men Expert' skincare range (which is a stupid name anyway – they must have been feeling incredibly lazy when they came up with that one), which has a slogan underneath: 'EXPERT AT BEING A MAN'.

    Make of that what you will.  It's still making me laugh every time I look at the packaging. How much are these marketing teams paid to come up with this drivel? My cat could do a better job.

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