Digital Marketing Predictions 2014 – The Rolling Stones were right…

My Aussie pal Malcolm Auld sounds off to fine effect, hilarious as usual

In about 1962 I saw a new band in The Scene just off Piccadilly Circus. 

They were called The Rolling Stones. I thought they were very loud.

Over 40 years later I saw them again, in Sydney – together with Malcolm Auld and 25,000 other people.

 Here’s the lyrics for the first verse of their hit, Satisfaction.

When I’m drivin’ in my car
And that man comes on the radio
He’s tellin’ me more and more
About some useless information
Supposed to fire my imagination

Malcolm blogged a few days ago as follows.

“How right they were and still are today. Just adapt the lyrics for the digi-world and the song is as relevant today as it was 50 years ago:

When I’m sittin at my computer 
Another digi-marketer starts spruiking
Tellin me publish more and more content
About anything, it doesn’t matter
You’ll make a fortune just doin nothin

Hey hey hey…

rolling-stones

If only the digi-spruikers studied history, they’d realise there is almost nothing new in marketing, apart from technology. People still buy emotionally and justify rationally, regardless of the technology they use to research and buy things.

Nothing happens in business until you sell something. And it’s the same in personal relationships. Even the humble dating process requires both parties to sell their best attributes if they are going to motivate the other to buy their wares, so to speak. I’m not sure any potential partner will take delight in you boring them to death with irrelevant content about the mundane aspects of your life – just for content’s, sorry, conversation’s sake.

So it’s only right that we make a few predictions about marketing in a digital world in 2014. Here’s 14 for 2014:

1. Marketers will continue to follow marketing fashion rather than marketing function. They will still be attracted to the bright shiny digital objects, that look and sound amazing, but don’t build a brand, let alone sell goods and services.

2. Spurious claims will continue to be made that nobody has to sell anything anymore. The cyber-hustlers will try to convince the world that all you need to do is create content, then like moths to a flame, prospects will appear from nowhere to become your customers. All a humble marketer has to do is tweet, blog, post to Facebook, upload to YouTube, drop a photo on Instagram, write white papers, etc, etc and business will take care of itself. Forget selling for a living.

3. There will be a BIG increase in the number of BIG DATA experts, as those who were once social media experts, jump onto the latest digital fashion and become BIG DATA experts. And you can rest assured that those who preach about their plans for BIG DATA, have yet to get their their small data in order.

4. The words “sales” and “profit” and the acronym “ROI” will still never be used to justify the use of social media or content marketing.

5. Alleged experts will claim the traditional channels that have always worked, will somehow miraculously cease to work. They’ll preach that all humans will completely change their natural habits and only believe what they see on their social media of choice, ignoring all other media.

6. Infographics will continue to be used to imply credibility for their authors. This is despite the fact they are composed mostly of glib statements, useless charts, designer fonts, a few colours and nothing to do with making money.

7. The only people imploring marketers to focus on social media and content marketing are those who’ve never made money themselves using social media or content marketing. They make their money telling others to use social media and content marketing.

8. Your A.S.S Time will continue to get less and less, as more and more crap is posted on social media or as ‘content marketing‘. And so those who rely upon social news feeds to publish content for their marketing, will more and more achieve less and less.

9. Over 90% of all social media posts will still never be seen, let alone read or viewed. That’s mainly because there will still be 24 hours in the day and the general population cannot squeeze more time to view the exponentially growing volume of useless digital information – supposed to fire my imagination – sorry I was channeling Jagger.

10. Apparently consumers will now control brands because they have smart phones and tablet computers connected to the internet and they publish their mundane thoughts. Marketers just need to create a product and give it a brand name, then leave it to the consumers to control the brand via their connections. As a result, there will no longer any need for advertising agencies, marketing departments, sales people or R & D.

11. Those with the least marketing experience will be the most highly valued. If you have a resume that says you’ve only had a few year’s experience in a handful of digital marketing channels, you will be valued far more than someone with more than 20 years marketing experience across all marketing channels – online and offline. The original madmen will continue to turn in their graves as a result.

12. The term “join the conversation…” will be the most over-used and meaningless phrase in the media and marketing worlds. Absolutely it will be. In fact it will be said more than “absolutely”.

13. LinkedIn – now known as “Facebook with a Necktie” – will be the primary cause of productivity loss in offices large and small, as “members” continuously check to see who has endorsed them, read their posts, checked their profiles or gone Premium. BTW, I hope lots of people read this on LinkedIn…whoops.

14. Santa Claus is real…

Trust me I work in digital marketing…

malcolm as santa

I look forward to getting somesatisfaction posting again in the new year…

About the Author

In 2003, the Chartered Institute of Marketing named Drayton one of 50 living individuals who have shaped today’s marketing.

He has worked in 55 countries with many of the world’s greatest brands. These include American Express, Audi, Bentley, British Airways, Cisco, Columbia Business School, Deutsche Post, Ford, IBM, McKinsey, Mercedes, Microsoft, Nestle, Philips, Procter & Gamble, Toyota, Unilever, Visa and Volkswagen.

Drayton has helped sell everything from Airbus planes to Peppa Pig. His book, Commonsense Direct and Digital Marketing, out in 17 languages, has been the UK’s best seller on the subject every year since 1982. He has also run his own businesses in the U.K., Portugal and Malaysia.

He was a main board member of the Ogilvy Group, a founding member of the Superbrands Organisation, one of the first eight Honorary Fellows of the Institute of Direct Marketing and one of the first three people named to the Hall of Fame of the Direct Marketing Association of India. He has also been given Lifetime Achievement Awards by the Caples Organisation in New York and Early To Rise in Florida.

1 Comments

  1. Joff Day

    Brilliant, as ever!

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