A little surprise for you net-fiends

My friend Michael Rhodes the excellent web-meister at Leger Holidays sent me something interesting last week.

It seems that while many of us marketers are wetting our pants at the wonders of the internet 60% of UK consumers think offline direct marketing is far more likely to get them to visit the website of a company they have not bought from before.

This comes from a new survey by Pitney Bowes, who have decided to call themselves a “messaging specialist” – typical corporate wankery.

Their press release says the same thing about six times on the grounds no doubt that they think all marketers are idiots, but what it revealed was clear even to an old fool like me.

Anyhow, only 24% of people said a message delivered through digital media such as email, a sponsored web link, or an ad on a social networking website would drive them to a company site with a first-time purchase in mind.

The survey covered 10,000 adults in the UK, Germany, France, Scandinavia and Benelux. Besides being written in dire marketing gabble it had one weird figure. It said “UK consumers aged 35-34 (67%) were most likely to visit and consider buying from a website for the first time after being directed there by an offline message”.

I think it is about 12 years since I (and many other people) started suggesting this would be likely. Generally, media do not replace each other; they complement each other. But try and tell the internet zealots that!

The good news, of course, is that there aren’t that many people around who can write decent ads or direct mail. Some of the best have just given up because of lack of demand and the absurdly low rates being paid.

I look forward eagerly to hiking up my prices, ho ho ho. Actually, I look forward to the 48 hour day because we’re rushed off our feet. Better than the alternative,I guess.

About the Author

In 2003, the Chartered Institute of Marketing named Drayton one of 50 living individuals who have shaped today’s marketing.

He has worked in 55 countries with many of the world’s greatest brands. These include American Express, Audi, Bentley, British Airways, Cisco, Columbia Business School, Deutsche Post, Ford, IBM, McKinsey, Mercedes, Microsoft, Nestle, Philips, Procter & Gamble, Toyota, Unilever, Visa and Volkswagen.

Drayton has helped sell everything from Airbus planes to Peppa Pig. His book, Commonsense Direct and Digital Marketing, out in 17 languages, has been the UK’s best seller on the subject every year since 1982. He has also run his own businesses in the U.K., Portugal and Malaysia.

He was a main board member of the Ogilvy Group, a founding member of the Superbrands Organisation, one of the first eight Honorary Fellows of the Institute of Direct Marketing and one of the first three people named to the Hall of Fame of the Direct Marketing Association of India. He has also been given Lifetime Achievement Awards by the Caples Organisation in New York and Early To Rise in Florida.

3 Comments

  1. DaveC

    I'd never place myself in the category of “best letter writers”. Nevertheless the lack of demand for good advertising has affected me. Why is demand for result-focused ad writing so low?

  2. In 1982 I bluffed my way into a trainee copywriter job. My only real qualification at that time was the fact that I had read the John Caples classic, Tested Advertising Methods, four times. I was subsequently trained in the precise science of direct mail writing. To be truthful, I was beaten into DM shape by a previous O&M Direct veteran on the Amex account. Not too long after that, I learned the most important lesson. To get ahead in ad writing, it is more important to be clever, than effective. I guess writers today don’t have to be taught that.

  3. In 1982 I bluffed my way into a trainee copywriter job. My only real qualification at that time was the fact that I had read the John Caples classic, Tested Advertising Methods, four times. I was subsequently trained in the precise science of direct mail writing. To be truthful, I was beaten into DM shape by a previous O&M Direct veteran on the Amex account. Not too long after that, I learned the most important lesson. To get ahead in ad writing, it is more important to be clever, than effective. I guess writers today don’t have to be taught that.

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