The absurd inflation of the meaningless: what are you selling – bricks or hot air?

Today I am off to the Ogilvy offices in Manhattan to meet the man who won a contest to find the world’s greatest salesperson.


His task was to sell a brick, and I hope to find out how he did it.


You know what a salesman is, right?

Someone who sells things.

Just as you know what a soldier is, or a cook, or a thief or a footballer.

But do you know what a National Strategy Director is?

I only enter into this because I just read that someone has just been appointed National Strategy Director at an advertising agency in Australia, and I was curious to know what exactly they do all day.

I mean, how often do you need to create a strategy for anything? A strategy is a long term thing. I once had to write one for what was then Ogilvy & Mather Direct. It was in essence a five year plan, and as someone who generally thinks ahead as far as lunchtime this was quite a challenge.

But unless you only have a very sketchy idea of what the word strategy means, they are not called for very often.

Which brings me back to Ogilvy. Years ago when he came to meet everyone at the agency I had just sold to Ogilvy & Mather I first introduced him to my co-directors.

He asked Chris Jones, the Creative Director, “What do you do?”

Chris said, “I’m the Creative Director”. David said, “Yes, but what do you do?”

What does a National Strategy Director do?

I would hope whoever runs the agency determines its strategy – or what are they paid for? And I would hope their clients have someone in charge of their strategy, too. If I were them I would hesitate to pass that job onto someone at the ad agency. It would be dereliction of duty.

If I had to guess, and knowing the ad agency business, I would imagine the National Strategy Director is there to blind clients with high sounding bullshit, starting with the title, so they can charge more money for what is essentially a very simple job – creating and placing advertising.

A bit like salesmanship, really.

About the Author

In 2003, the Chartered Institute of Marketing named Drayton one of 50 living individuals who have shaped today’s marketing.

He has worked in 55 countries with many of the world’s greatest brands. These include American Express, Audi, Bentley, British Airways, Cisco, Columbia Business School, Deutsche Post, Ford, IBM, McKinsey, Mercedes, Microsoft, Nestle, Philips, Procter & Gamble, Toyota, Unilever, Visa and Volkswagen.

Drayton has helped sell everything from Airbus planes to Peppa Pig. His book, Commonsense Direct and Digital Marketing, out in 17 languages, has been the UK’s best seller on the subject every year since 1982. He has also run his own businesses in the U.K., Portugal and Malaysia.

He was a main board member of the Ogilvy Group, a founding member of the Superbrands Organisation, one of the first eight Honorary Fellows of the Institute of Direct Marketing and one of the first three people named to the Hall of Fame of the Direct Marketing Association of India. He has also been given Lifetime Achievement Awards by the Caples Organisation in New York and Early To Rise in Florida.

2 Comments

  1. igmorrison

    Part of me blames over zealous managers / HR departments, keen to retain people (often without promotion or pay rise). A key part of this process often involves creating a 'fancy', yet meaningless job title.

    I think one of the favourite agency ones I've seen lately is for a 'Disruption Director'. Love to see the job spec that came along with that one…

  2. It’s with quite some guilt that I adopted the title Strategist about 5 years ago but it’s stuck since then. About 1 year ago I had a moral crises and asked around by friends to check what is was they thought that a strategist did: http://www.peterjthomson.com/2011/11/what-is-strategist.html The answers varied but I’ve always liked the quote that “In boxing, eEveryone has a gameplan until they get punched in the face. Then it’s all instinct.” – Yet, somehow I find that we still need a gameplan to get into the ring in the first place.

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