Neither Spick Nor Span – Just rather sloppy like my spelling, but more infuriating

I’m sorry, but this is all going to be rather tedious, so let’s start with one of my favourites:

“We can always bear with equanimity the misfortunes of our friends” – De la Rochefoucauld.


Since it takes weeks to get internet broadband here in my new home town – really an old home town as I shall explain – I’m in a charity cafe (what a good idea) typing this.

Things did not improve after the failure to get our couch into the flat. Being nitwits we had no idea how to turn on the heat, so the weekend was spent at around zero degrees. But the misery was exacerbated by the negligence of a firm called Spic n Span – if that’s how they spell their name.

The previous occupants of our flat had cleaned up afterwards, but She Who Rules This Cranky Old Bird’s Roost wanted it immaculate. A really deep clean, costing 60% more per hour than the cleaning done in London was arranged. So when we arrived, exhausted, it was dispiriting to find traces of dirt here, there and everywhere.

The lady supervisor was summoned, expressed dismay, and said it would be fixed. But it wasn’t. We (that is She Who Rules etc.) spent two hours cleaning shelves, tops of cupboards etc. while I watched and took incriminating photos – sample left above.

This time the Supervisor sang a different tune. “Anyone could have taken those pictures,” she said. And indeed anyone who had nothing better to do could. To which was added, “You didn’t allow enough time for the job.”

Since she was the one who said 16 hours would be enough …

Well, this is getting to be a bore.

But I was amazed that cleaners in London could do a better job for £10 an hour than they did in Bristol for £16.

I like Bristol, though. The reason I feel at home is that a fair bit of it is named after my mother’s family – Colston. But they have a really odd bus service, which seems to involve a mandatory tour of the city wherever you’re going.

Oh, and I see I misspelt embarrassing in my last piece. Oh dear.

Anyhow, here’s something else for you from De la Rochefoucauld: Good advice is something a man gives when he is too old to set a bad example”.

I can really relate to that.

About the Author

In 2003, the Chartered Institute of Marketing named Drayton one of 50 living individuals who have shaped today’s marketing.

He has worked in 55 countries with many of the world’s greatest brands. These include American Express, Audi, Bentley, British Airways, Cisco, Columbia Business School, Deutsche Post, Ford, IBM, McKinsey, Mercedes, Microsoft, Nestle, Philips, Procter & Gamble, Toyota, Unilever, Visa and Volkswagen.

Drayton has helped sell everything from Airbus planes to Peppa Pig. His book, Commonsense Direct and Digital Marketing, out in 17 languages, has been the UK’s best seller on the subject every year since 1982. He has also run his own businesses in the U.K., Portugal and Malaysia.

He was a main board member of the Ogilvy Group, a founding member of the Superbrands Organisation, one of the first eight Honorary Fellows of the Institute of Direct Marketing and one of the first three people named to the Hall of Fame of the Direct Marketing Association of India. He has also been given Lifetime Achievement Awards by the Caples Organisation in New York and Early To Rise in Florida.

2 Comments

  1. Glenda Shawley

    I like Bristol too, even more now my daughter is there. Just hope the 'odd bus service' has improved on the service since my day. I still remember waiting two hours for a bus after a hard day's work on one occasion. Enjoy Bristol.

  2. Rob Watson

    I'm sure we can let you off a typo like that one Drayton. Especially in a week that saw the once-unflappable Paxman slip up in spectactular, profane fashion, and the Daily Mail editors let an outrageous double entendre of a headline slip through the net.

    If you don't know what I'm talking about, you can see them both on David Schneider's brilliant blog – neither are for the easily offended:
    http://daveschneider.co.uk/2011/02/paxmans-subconscious-says-it-all/
    http://daveschneider.co.uk/2011/02/head-line-fail/

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