Why firms go broke – a mystery … The blessing and curse of teams … the astounding Mr. Ogilvy … and a little luck for Friday 13th

Before you read another word, I am not going to sell you a damn thing. I’m just curious, that’s all. No: bemused is the right word.

I was talking the other day to a friend who sells a way of finding business prospects on the Internet. I know it works because we tested it.

I have written about it before, so I won’t bore you. However he reckons that for every prospect you now get you could get nine more. All you have to do is spend a little time – I mean minutes – copying and pasting to get it working for you.

So that’s a potential 900% more prospects if you can spare a few minutes. And if you don’t have enough prospects to chase you’ll go broke. But you know what? Most of the people who’ve asked for a free trial can’t be arsed to do it.

People go broke because they’re just too damned idle. We had a client not long ago – a well-known firm in financial trouble. We proved that we could transform their business. They just had to give us two pieces of simple information.

It took them two months to supply the first – and so long to supply the second that we gave up and had to sue them to get money they owed.

So now you know why firms go broke. Sheer unmitigated sloth. As the slogan says, “Just do it”.

***

I was talking to friend earlier about “teams”. Many firms sign messages from “the team”. I’m all in favour of team spirit if you’re playing soccer. Good teams have it; bad ones don’t.

But I don’t want to talk to a team if I have a problem. I want to talk to a person. And as my friend said, in business having a team all too often means this: if it’s the team’s problem it’s not mine. They abdicate responsibility.

***

Among other things I am busy writing a brief memoir of my experiences with David Ogilvy. The more I write, the more I realise what an extraordinary person he was. Such was the power of his personality that I think I can recall just about every conversation I ever had with him.

***

Tomorrow on Friday 13th I shall be making a special offer. Just for that day. God knows we all need a little luck.

About the Author

In 2003, the Chartered Institute of Marketing named Drayton one of 50 living individuals who have shaped today’s marketing.

He has worked in 55 countries with many of the world’s greatest brands. These include American Express, Audi, Bentley, British Airways, Cisco, Columbia Business School, Deutsche Post, Ford, IBM, McKinsey, Mercedes, Microsoft, Nestle, Philips, Procter & Gamble, Toyota, Unilever, Visa and Volkswagen.

Drayton has helped sell everything from Airbus planes to Peppa Pig. His book, Commonsense Direct and Digital Marketing, out in 17 languages, has been the UK’s best seller on the subject every year since 1982. He has also run his own businesses in the U.K., Portugal and Malaysia.

He was a main board member of the Ogilvy Group, a founding member of the Superbrands Organisation, one of the first eight Honorary Fellows of the Institute of Direct Marketing and one of the first three people named to the Hall of Fame of the Direct Marketing Association of India. He has also been given Lifetime Achievement Awards by the Caples Organisation in New York and Early To Rise in Florida.

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