How NOT to write copy. This writer swallowed the wrong dictionary – then vomited all over the page.

In my talks about copy I always suggest three pretty steadfast rules:

1, What you offer matters far more than what you say.

2. What you say matters far more than how you say it.

2. The headline matters far more than any other part of the copy.

What perhaps I fail to stress enough is that it helps if you can write English – and if you write badly enough you can unsell something

I was quite taken by the offer from Groupon this morning headed Overnight Break For Two in the Forest of Dean With Breakfast and Cream Tea for £63 at The Speech House Hotel (Up to 60% Off).

We don’t live that far away from the hotel and the picture looked OK. What’s more I’m as cheap as chips and a pig for cream tea.

But then, oh dear! the copy went into semi-literate orbit, in some weird copywriter’s baroque – as follows:

While they make a lovely country getaway, some thickly wooded areas can be unexplainably prejudiced against numbers, earning them a reputation for being fourist. Stay indiscriminate with today’s Groupon: £63 for an overnight break in the Forest of Dean for two, including breakfast and a cream tea each at the Speech House Hotel.

I think “fourist” gets the Golden Turd Award, don’t you? But there was more: a picture of the hotel, followed by:

Cuddled by a 27,000 acre forested duvet, The Speech House Hotel is a 17th century hunting lodge that oozes rustic charm fused with all the desirable facilities required to appease contemporary travellers. The auberge is well placed to offer an array of outdoorsy activities designed to leave guests well prepped for comfy beds and a view of Gloucestershire’s foliage. With food options including two restaurants and the casual orangery, the massive house treats wilderness wanderers to 21st century mini-breaking.

Will somebody please shoot that writer before he or she does any more damage?

Or, to quote W. S. Churchill: “Use simple words everyone knows, then everyone will understand.”

Do you want to be cuddled by a forest? Do you yearn to be indiscriminate? Come to think of it, I wonder if whoever wrote that is a native English speaker. Hard to believe, isn’t it? It reads as though written by someone from Transylvania.

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About the Author

In 2003, the Chartered Institute of Marketing named Drayton one of 50 living individuals who have shaped today’s marketing.

He has worked in 55 countries with many of the world’s greatest brands. These include American Express, Audi, Bentley, British Airways, Cisco, Columbia Business School, Deutsche Post, Ford, IBM, McKinsey, Mercedes, Microsoft, Nestle, Philips, Procter & Gamble, Toyota, Unilever, Visa and Volkswagen.

Drayton has helped sell everything from Airbus planes to Peppa Pig. His book, Commonsense Direct and Digital Marketing, out in 17 languages, has been the UK’s best seller on the subject every year since 1982. He has also run his own businesses in the U.K., Portugal and Malaysia.

He was a main board member of the Ogilvy Group, a founding member of the Superbrands Organisation, one of the first eight Honorary Fellows of the Institute of Direct Marketing and one of the first three people named to the Hall of Fame of the Direct Marketing Association of India. He has also been given Lifetime Achievement Awards by the Caples Organisation in New York and Early To Rise in Florida.

5 Comments

  1. It's the Groupon 'house style'
    https://docs.google.com/View?id=dmv9rbh_11gtqx983t&pli=1
    and a key ingredient in the 'success' of the service. It'd never work anywhere else but Groupon…and how long that will last? 

  2. Angie Wilkes

    Must have been the same copywriter who wrote this Groupon guff that I received this morning:
    One Night For Two With Breakfast for £49 at Pear Tree Inn & Country Hotel (Up to 62% Off)While staying in a hotel is very desirable, staying on a hotel is a good alternative for seabirds, high climbing cats and those with long ladders. Get the inns and outs of it with today’s Groupon: £49 for one night for two with breakfast at the Pear Tree Inn & Country Hotel. What drugs do you think he is taking, Drayton?

  3. Joanna

    Um, it's called tone. I don't know why you're quoting Churchill when talking about copy, but most copywriters know you don't have to please everyone with your copy — just your audience. You're obviously not part of that audience. Groupon's audience has been very receptive to the copy in the emails, and any failures the company may be experiencing right now have nothing to do with the tone of the copy in their emails.

  4. Joanna,

    I hope for your sake you're the person who wrote the copy Drayton just critiqued and you're just being defensive about your work.

    Anything else, and your comment above would be just … too tragic for words.

  5. Joanna

    haha – I am not. I give total props to the Groupon copywriters! They're awesome at what they do. Not sure how that's “too tragic for words”, but if words aren't your thing, maybe lay off commenting on them. Peace out!

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