How to go broke – a beginners’ guide

Did you smile at the title?

After all, nearly all new businesses go broke anyhow. Who needs a guide?

There are two reasons.

First, if you’re going to fail, why waste time? Why spend more sleepless nights that you need? This handy guide is a helpful public service.

On the other hand, if you don’t want to fail, this will tell you what not to do.

It is called a beginners’ guide, but don’t let that fool you. It will work not just the first time you want to go broke but every time.

I should explain that it is not a frivolous exercise or work of fiction.

It is prompted partly by recalling some of the stupid things I have done myself, but enriched by the depressing spectacle of watching a firm with a good business but a quite remarkable ability to do the wrong thing.

It is written from a marketer’s perspective, not just because that is what I know about, but because besides having a good product or service, good marketing (or bad) often makes the most difference in business. I call in evidence firms like Procter & Gamble, Virgin, Google and Apple.

So here’s what to do – or avoid. You choose.

1. Whenever possible put things off. Never do today what you can do in three months or never. If it looks like something is about to be done, have a meeting.

2. When you do have a meeting, make sure as many people are there as possible, especially those who know nothing about the subject. The aim should be a) to avoid making a decision and b) to fix the time of the next meeting. This works very well in government so it should be good enough for you.

3. Don’t measure boring things like what results your advertising produces. True, it will tell you what works or what doesn’t, but it really does take far too much time and discipline. Why not just do what you like, or even better what your wife and friends like?

4. Don’t test before you invest, because you will remove the thrill of gambling. Just spend away and wait to see if your efforts have worked afterwards. What fun if things seem to work! And if they don’t, well, you’ll go broke even faster.

5. If by chance you do get cajoled into testing, for God’s sake don’t test one approach against another, because you might find out the best way to invest your money. This will delay your bankruptcy no end.

6. Don’t waste your time studying marketing, and discourage your staff from doing so. It’s deadly dull, and you are probably a natural marketer anyhow. It’s just commonsense, after all. Be strict about this and get your priorities right. If someone offers to teach you about it for nothing but it clashes with your holiday plans, go on holiday. You’re bound to have more fun. If you see any books about marketing in the office, burn them.

7. If you decide you do want help in marketing, get some people to come in and do presentations. Choose the ones you like. They can pick up what your business is about as they go along.

8. If they talk to you about awareness, rebranding, CRM, SEO, social media or anything else they promise will solve your problems at a stroke, take their word for it. Don’t ask them what they mean or how they can prove it. This would be a foolish admission of weakness on your part and even if you insist you won’t know what they’re talking about.

9. If by chance you end up with competent people, when they ask you tricky questions like why you’re doing things ignore them. Let them work it out for themselves. They’re the experts, aren’t they? Why should you reveal your business secrets?

10. Always take as long as possible to pay them (and haggle with them as much as possible). This will conserve your cash but this will be more than counterbalanced because instead of working for you they will a) prefer to work for someone else and b) spend too much time justifying their charges to waste much on you.

This does not purport to be a complete guide to all the ways you can screw things up. I have not considered the consequences that flow from hiring too many people or getting a fancy headquarters building, but it should just about do the trick.

About the Author

In 2003, the Chartered Institute of Marketing named Drayton one of 50 living individuals who have shaped today’s marketing.

He has worked in 55 countries with many of the world’s greatest brands. These include American Express, Audi, Bentley, British Airways, Cisco, Columbia Business School, Deutsche Post, Ford, IBM, McKinsey, Mercedes, Microsoft, Nestle, Philips, Procter & Gamble, Toyota, Unilever, Visa and Volkswagen.

Drayton has helped sell everything from Airbus planes to Peppa Pig. His book, Commonsense Direct and Digital Marketing, out in 17 languages, has been the UK’s best seller on the subject every year since 1982. He has also run his own businesses in the U.K., Portugal and Malaysia.

He was a main board member of the Ogilvy Group, a founding member of the Superbrands Organisation, one of the first eight Honorary Fellows of the Institute of Direct Marketing and one of the first three people named to the Hall of Fame of the Direct Marketing Association of India. He has also been given Lifetime Achievement Awards by the Caples Organisation in New York and Early To Rise in Florida.

8 Comments

  1. If you like I can do an advanced version, particularly for new and small businesses.

    I'm very good at it.

  2. Ian Waring

    Another one is to target “small businesses”. Have you ever met anyone who classifies what they do as running, or managing, a “small business”.

    Even worse is saying you'll help a small business grow. Giving time back or outright survival are more important considerations.

  3. I love the one about meetings, it also applies in the NHS!

  4. Ade Sewell

    Ah Drayton. You forgot to advise them to buy the big, flash expensive car!

  5. ” If you decide you do want help in marketing, get some people to come in and do presentations. Choose the ones you like. They can pick up what your business is about as they go along.”
    Ha, ha.

    Ad guy: “Let me show you the clever and creative ads I'll run to promote your business… even though I don't know much about your business… you know, the boring stuff like who your customers are, or why they buy from you…”

    Business owner: “Great! Will these ads have puns? Puns work well…”

    Steve

  6. Drayton

    Ah yes. “Sorry you're lying in your shit. Can't help now. We're having a meeting about it.”

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  8. 11. Even if you rent the least expensive business premises you can find, don’t waste money on surveyor’s advice on what you’re letting yourself in for, let alone legal costs: just skim read the documents the landlord proves, sign on dotted line and have done with it.

    12. If you have a marketing director/manager, then make sure that whenever the person is interviewed by the media, particularly industry media such as Marketing Weeks and such like, make sure your staff tell the world how badly your company is doing.

    13. At the onset form a limited company registered in England and Wales so that your competitors can access your annual accounts so they can check how well your business is doing.

    14. When the competition takes a full page ad in a magazine or newspaper advertising its products and extolling virtues and you think ‘wow, what a good idea, we must do that as well’ go ahead regardless, and don’t bother to check first whether the competition received enough new business to at least cover the cost of the ad.

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