“Why do I love one woman, and not another?” asked the Chairman

>> With news of the worst ad I ever wrote.

The questioner was Dr John Treasure, chairman of ad agency J Walter Thompson many years ago.

The full quote is “Why do I love one woman, and not another? It is more than a matter of physical characteristics.”

He was talking about positioning.

Positioning made rich pickings for people who wrote a book about it years ago, though I think Dr Treasure said that earlier.

And the brilliant Claude Hopkins positioned seven competing car marques differently a hundred years ago – and wrote copy that sold them all.

But I was the guilty party in the worst example of positioning I can recall.

I never talk about this as I’m so ashamed, but I wrote the launch advertising for the Audi in the UK.

I still shudder to think how bad it was.

It was bad because I didn’t understand the character of the product.

The Audi was a combined effort between Mercedes and Volkswagen and the headline I wrote was “Mercedes put the power in. Can you get it out?”

I feel like putting my head under a pillow when I think about that abortion.

I failed to understand what I should have been selling: a car of prestige and character, not a “put your foot down on the pedal” job.

It may not have been the worst headline I ever wrote.

I can’t think of any other, though my first-ever attempt, 63 years ago, came close.

It read “700 Miles of Concrete”.

I was referring to how much of the stuff was on the runways of a new airport, which I think was in Liverpool.

But please turn aside from such forgotten follies.

Before you do anything else, before you describe the benefits of what you are selling, understand its character – why people might like it or feel about it.

Now I’m in a bit of a pickle as I always like to sell you something at the end of these missives.

So here’s a thought for you.

Your first aim in business is to avoid making a loss said Peter Drucker.

I have spent more time at the top level in this game than anyone I know – and maybe made more losses.

You’re in good hands with me. Drop me a line.

Best,

Drayton

About the Author

In 2003, the Chartered Institute of Marketing named Drayton one of 50 living individuals who have shaped today’s marketing.

He has worked in 55 countries with many of the world’s greatest brands. These include American Express, Audi, Bentley, British Airways, Cisco, Columbia Business School, Deutsche Post, Ford, IBM, McKinsey, Mercedes, Microsoft, Nestle, Philips, Procter & Gamble, Toyota, Unilever, Visa and Volkswagen.

Drayton has helped sell everything from Airbus planes to Peppa Pig. His book, Commonsense Direct and Digital Marketing, out in 17 languages, has been the UK’s best seller on the subject every year since 1982. He has also run his own businesses in the U.K., Portugal and Malaysia.

He was a main board member of the Ogilvy Group, a founding member of the Superbrands Organisation, one of the first eight Honorary Fellows of the Institute of Direct Marketing and one of the first three people named to the Hall of Fame of the Direct Marketing Association of India. He has also been given Lifetime Achievement Awards by the Caples Organisation in New York and Early To Rise in Florida.

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