What did you do in the Great War, Daddy?

That question is one of the best examples of the shameless – even shameful – use of emotion I can recall.

It shamed many thousands to their deaths between 1914 and 1918 in one of the most pointless, bloody wars ever.

I doubt if whoever wrote it called themselves a copywriter, but it is a brilliant if macabre example of emotional blackmail.

It came to mind because a new client asked me a few days ago, “What can you do for us?”

I answered, “Practically anything” – remarkably vague, but true

One example is worth a ton of waffle. So here if you interested is a random selection of what we do and who we do it for. If you aren’t interested, don’t read another word. I don’t want to waste your time.

I’ve restricted it to examples of work we are doing now or have in the last three months, as otherwise you be even more confused than I am.

We help people all over the world. They vary enormously. Some are household names – the Pru, Nielsen Research and The Royal Mint, for instance. Others are much smaller . Actually some of our best, most satisfying work has been done for pretty small businesses. Less red tape and bullshit.

We help with marketing online or off. I write a good 90% of the copy and pretty much always rewrite the rest.

We help clients who sell to businesses and ones who sell to ordinary folks (“consumers” as they call them). We help sell stuff that costs hundreds of thousands and stuff that sells for under a fiver. We don’t care if you sell services or products.

We comment and advise on people’s marketing – recent examples include a firm in Hong Kong selling training and one in the U.K. selling office design.

I myself do a lot of in house and public seminars, sometimes with colleagues I respect. I also do video interviews about once a month – and people interview me, too. If you want to see an example of the latter, go to http://leadersin.com/gurus/drayton-bird

In the creative area we don’t just do copy. We do pictures too. For over thirty years my partner on the visual side has been Chris Jones, widely regarded as the best direct marketing art director in this country, and quite possibly the world.

We can help you with just about any kind of marketing for results. Brand-building, media buying, database, understanding customers, Search Engine Optimisation, lead acquisition and conversion online or off, direct mail, e-mail, letters, brochures, ads, commercials, videos, websites, landing pages, Adwords. You name it.

Here’s a quick run-down of recent work (last three months):

  • Corporate Pensions, using direct mail, email, ­­­­­­­­­­seminars etc.
  • Language Courses sold on the internet
  • Research on the internet – consumer and business
  • Collectables sold via direct mail and on the internet
  • Property sold all over the world, via the internet
  • Insurance of several kinds
  • Buildings, temporary and permanent
  • Religious artefacts (Really. I’m writing about them this very day)

Those who get the best out of us tend to be doing well but would like to do better.

We cannot usually help people down to their last dollar, because there is usually a reason for that.

We cannot help people who are not totally open (in strict confidence) about their business, or people who will not do what we suggest.

We very rarely fail.

What we do not do: attend lots of meetings. I suffer from MSD: Meeting Surplus Disorder

About the Author

In 2003, the Chartered Institute of Marketing named Drayton one of 50 living individuals who have shaped today’s marketing.

He has worked in 55 countries with many of the world’s greatest brands. These include American Express, Audi, Bentley, British Airways, Cisco, Columbia Business School, Deutsche Post, Ford, IBM, McKinsey, Mercedes, Microsoft, Nestle, Philips, Procter & Gamble, Toyota, Unilever, Visa and Volkswagen.

Drayton has helped sell everything from Airbus planes to Peppa Pig. His book, Commonsense Direct and Digital Marketing, out in 17 languages, has been the UK’s best seller on the subject every year since 1982. He has also run his own businesses in the U.K., Portugal and Malaysia.

He was a main board member of the Ogilvy Group, a founding member of the Superbrands Organisation, one of the first eight Honorary Fellows of the Institute of Direct Marketing and one of the first three people named to the Hall of Fame of the Direct Marketing Association of India. He has also been given Lifetime Achievement Awards by the Caples Organisation in New York and Early To Rise in Florida.

3 Comments

  1. Darrell

    I haven't read many of your emails of lately… Trying to be productive with the little time I have:) But I do enjoy reading your stuff from time to time.

    Your writing usually put a smile on my face… but most of all you always offer great marketing advice. So thank you.

    Just thought I would let you know, don't know if it makes much difference or not… but just got myself a fancy new smart phone, so have been ready my emails on it… and because some of your emails are centered, they don't fit the screen perfectly like other emails that are aligned left.

    Just thought I'd let you know

  2. John

    you asked for it… Brilliant.. 

    It inspires me to change the way I write copy/ talk at seminars

    Cheers

    John T

  3. Very nicely put. This should be compulsory reading for all the ninnies who write 'who we are' web pages (especially agency ones).

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